John Obi Service Policy

  1. Payment Terms: A 50% non-refundable deposit is required to begin any project. The remaining balance must be paid upon project completion and before final delivery.

  2. Revisions: Each project includes [specific number] of revisions. Additional revisions will incur extra charges.

  3. Turnaround Time: Project timelines will be mutually agreed upon before work begins. Delays caused by late client feedback or changes may extend the deadline.

  4. Intellectual Property: Final designs and deliverables are owned by the client after full payment. Drafts and unused concepts remain the property of the designer.

  5. Content Responsibility: Clients are responsible for providing accurate content, such as text, images, and branding assets, unless otherwise agreed.

  6. Cancellation Policy: If a project is canceled after work has begun, the deposit will not be refunded.

  7. Communication: Clear and timely communication is essential. Delayed responses may impact the project timeline.

  8. Portfolio Rights: I reserve the right to showcase completed work in my portfolio unless otherwise agreed in writing.

  9. File Storage: Final files will be stored for 30 days post-delivery. It’s the client’s responsibility to back up all files.

This policy ensures clarity and fairness while protecting both parties' time and effort.